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Delivery

Deliveries

Standard UK Delivery - £3.95 (Free on orders over £60)
Delivered in 3-5 working days. UK Mainland only.

Next Working Day Delivery - £5.95 (Free on orders over £95)
Orders made before 9pm Monday to Thursday will be deliverered the next working day. UK Mainland only.
*If Next Working Day option is selected on Friday after 9pm, order will be delivered (next working day) Tuesday - £5.95

Next Working Day Delivery (Pre Noon) - £6.95
Orders made before 7pm Monday to Thursday will be delivered next day before NoonUK Mainland only.
*If Next Working Day (Pre Noon) Delivery option is selected on Thursday after 7pm, orders will be delivered Saturday (next day).

Saturday Delivery - £5.95
On orders made before 7pm Friday. UK Mainland Only.
Orders placed after 7pm on a Friday will be delivered next working day (Tuesday). Orders placed between 7pm Friday and 9pm Monday will be delivered Tuesday.

Sunday Delivery - £5.95
On orders made before 4pm Saturday. UK Mainland Only. 
Orders placed between 4pm Saturday and 9pm Monday will be delivered Tuesday.

Eire Delivery - From £7.95 (Free on orders over £75)
Orders received are delivered within 2-10 working days from dispatch day (upto 3 working days from order)

International Delivery - Prices Vary
Orders received are delivered within 2-10 working days from dispatch day (up to 3 working days from ordering)
(Any duties to be paid are the responsibility of the customer, and are not included in shipping costs)  

Free Promotional Delivery
For all orders placed on a free delivery promotion are subject to the specific terms and conditions of the offer in the time scale stated. 

Extended Terms
Rare reserve the right to cancel these promotions at any time.
If the Monday is a Bank Holiday then the order will be processed on Tuesday
*Countries we do not deliver to include but are not exclusive to the list below... 
Bulgaria, Chile, Canada, Channel Islands, Guadeloupe, Hong Kong, India, Italy, Indonesia, Japan, Latvia,Norway, Russia, Singapore, and Ukraine.

Full Delivery information here

 

Returns 

In the event that you are not entirely satisfied with your purchase, simply return the item or items to us in their original condition* within 28 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, garments received after the 28 days will be entitled to an exchange to the value of the garment returned. Please note: The item is your responsibility until it reaches us. For your own piece of mind, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We suggest using our Click Plus service

*Although this is at customers discretion, please be aware without proof your item has arrived in our warehouse we reserve the right to refuse to give a full cash refund. 

Full Returns information here

 

Opening Hours

Should you need to contact us, our Office & Warehouse hours are shown below.

Monday to Thursday - 9am to 5pm
Friday - 9am to 4pm