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Delivery

Pre-orders - When ordering an item on Pre Order please allow up to the stated timescale on the product for the item to be despatched from our warehouse. Once dispatched times scale for delivery are dependant on delivery option chosen at time of purchase.

Standard UK Delivery (UK Mainland only) 3-5 working days £3.95

Free Standard UK Delivery (UK Mainland only)
3-5 working days
For all orders over £60

Next Working Day Delivery (UK Mainland only)
On orders made before 9pm Monday - Thursday will be delivery the next working day.
*If Next Working Day option is selected on Friday after 9pm, order will be delivered (next working day) Tuesday - £5.95

Free Next Working Day Delivery (UK Mainland only)
On orders made before 9pm Monday - Thursday, will be delivery the next working day. .
Orders must be placed before 9pm on Friday
*If Next Working Day option is selected on Friday after 9pm, order will be delivered (next working day) Tuesday - Free Over £95

Platinum Delivery (UK Mainland only)*Excludes Saturday & Sunday
On orders made before 7pm Monday - Thursday delivered Next Day before Noon - £6.95
*If Platinum Delivery option is selected on Thursday after 7pm, orders will be delivered Saturday (next day)  - £6.95

Saturday Delivery (UK Mainland only)
On orders made before 7pm Friday - £5.95
Orders placed after 7pm on a Friday will be delivered next working day (Tuesday)
(Any orders placed outside of these time frames will be delivered Tuesday) 
 
Sunday Delivery (UK Mainland only)
On orders made before 4pm Saturday - £5.95
(Any orders placed outside of these time frames will be delivered Tuesday)
 
Eire Delivery from £7.95
Orders received are delivered within 2-10 working days from dispatch day (upto 3 working days from order)
Free Over £75
 

International Delivery (Prices Vary)
Orders received are delivered within 2-10 working days from dispatch day (up to 3 working days from ordering)

(Any duties to be paid are the responsibility of the customer, and are not included in shipping costs)  

Free Promotional Delivery
For all orders placed on a free delivery promotion are subject to the specific terms and conditions of the offer in the time scale stated. 
Rare reserve the right to cancel these promotions at any time.
 
If the Monday is a Bank Holiday then the order will be processed on Tuesday
 
*Countries we do not deliver to include but are not exclusive to the list below 
 - Bulgaria, Chile, Canada, Channel Islands, Guadeloupe, Hong Kong, India, Italy, Indonesia, Japan, Latvia,Norway, Russia, Singapore, and Ukraine.

Full Delivery information here

Returns 

In the event that you are not entirely satisfied with your purchase, simply return the item or items to us in their original condition* within 28 days of receipt. We will issue a full refund (excluding original delivery charge) on receipt, garments received after the 28 days will be entitled to an exchange to the value of the garment returned. Please note: The item is your responsibility until it reaches us. For your own piece of mind, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. We suggest using our Click Plus service
*Although this is at customers discretion, please be aware without proof your item has arrived in our warehouse we reserve the right to refuse to give a full cash refund. 

Full Returns information here

 
 *Office / Warehouse hours are Monday - Thursday 9am - 5pm, Friday 9am - 4pm